| You
should... |
Call the credit bureau and clearly identify each disputed item, state the facts, and indicate why it should be deleted or corrected. |
| Follow up in writing with copies (not originals) of documents backing your claim. It is helpful to include a copy of the report on which you've circled the disputed items. |
| (Recommended) use certified mail, and request a return receipt. Keep copies of everything. |
|
|
| The credit bureau
must... |
Investigate the items in question. |
| Forward your dispute with all relevant data to the information provider (the company that provided the inaccurate information about you.) |
| This normally must be done within 30 days. (Frivolous claims can be rejected without investigation.) |
|
| The information provider
must... |
Investigate and review all relevant information provided by the credit bureau and report its findings to them. |
| If the disputed information is found to be
inaccurate, it must notify all nationwide credit bureaus so they can correct this information in your file. |
|
| The credit bureau
must then... |
Delete all disputed information from your file that cannot be verified. |
| Correct all information that was found to be erroneous. |
| Update data that was incomplete, such as the current status of the account. |
| Delete items from your report that correctly belong to someone else. |
|
|
| You
then have the following rights.... |
A written copy of the results, and if a correction was made, a free copy of your report from the bureau. |
| Written notice if the bureau later adds the disputed item back onto your report based on proof from the information provider. The provider's name, address, and phone must be indicated. |
| Correction notices (upon your request) sent from the bureau to anyone who received your report in the past 6 months. |
|
A corrected report (upon your request) sent to any employer who received your report in the past 2 years to evaluate your application for a job. |
|
If you disagree with the findings, you may write a statement and ask that the credit bureau include it all future reports. |